Challenge: An ineffective talent acquisition process with poor communication, inconsistent results, and low stakeholder satisfaction. Additionally, a lack of key performance indicators hindered the evaluation of recruitment strategy effectiveness.
Solution: A comprehensive RPO focused on the hiring manager, candidate, and HR business partners’ experience. Regular reporting—for real-time insights and resource allocation—was combined with technology optimization, dedicated TA teams, and KPIs to strengthen the solution.
Value: By outsourcing to KellyOCG the client achieved a streamlined and optimized TA strategy focused on stakeholder experience. Coupled with data-driven insights and improved tech utilization, this delivered significant improvements in hiring efficiency and candidate satisfaction.
