Challenge: Running two MSP programs (one managed by KellyOCG and one in house) was inefficient. The client wanted to consolidate the programs to drive efficiency, cost savings, and consistency in best practices—plus increase acceptance across regions, improve training, and reduce turnover.
Solution: KellyOCG quickly increased our MSP program from 11 to 51 countries by transitioning the self-managed programs to KellyOCG in three geographic-based phases. During this global implementation, streamlined best practices were identified and spread across regions.
Value: We’re live in 53 countries, with165 global suppliers, and >$800M in spend under management. A buyer-funded, single-invoice model saved costs; efficiencies cut global transition time; refreshed training reduced turnover; and (previously reluctant) stakeholders were impressed.
