Providing consistent value for a long-time insurance client.

10/28/2024
The client recognized the strategic advantage they received by working with KellyOCG, and together we rapidly progressed their program to become a market-leading example—with an SIA program maturity score of 4.85 on a 5-point scale. 

The challenge: Evolution of a program.

Our client, a leading American insurer group of automobiles, was looking for a consultative partner to provide data and analytics to help better manage costs through market rate analysis, best practices and supplier optimization recommendations.

The solution: Strategic total talent management.

Our partnership began as a MSP program to meet the client’s primary objectives of visibility and compliance.

The success of the MSP program led to a strategic total talent management solution including RPO, SOW, and IC management that delivers full insights and data analytics and market insights to the client's vendor management and procurement office in driving incremental value to the business.

The value: Program growth that delivers business impact.

The data, visibility and market intelligence delivered by KellyOCG has influenced the client’s overall category strategy for their most strategic suppliers. They are using the data to reallocate future projects based on supplier performance, shifting work to alternative sources and leveraging the data in supplier negotiations to improve performance on projects and drive compliance.

 The program now delivers SOW management and IC management. Additionally, KellyOCG is implementing our Helix UX solution to drive additional total talent visibility and improved user experience throughout the program. 

Results

800%

YOY improvement in supplier compliance.

70.1

program NPS score.

4.7/5

program QC score.

Connect

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