The challenge: Extended time to fill high volume roles w/high attrition.
The client was struggling to consistently hire high volumes of technicians across multiple Canadian locations, including Mississauga, Quebec, Edmonton, Winnipeg, and Calgary. The client faced several key challenges, including inexperienced hiring managers with limited recruitment knowledge, a lack of effective sourcing strategies resulting in low-quality candidate pools and high dropout rates, and high employee turnover that exceeds hiring rates. These factors create a significant obstacle for the company in meeting its urgent and ongoing demand for skilled technicians while maintaining a stable workforce.
The solution: Consultative approach with a personal touch.
KellyOCG’s customized RPO solution focused on high-touch engagement with both candidates and hiring managers. Daily collaboration with stakeholders-built trust and ensured we met their hiring needs. We utilized market intelligence to tailor sourcing strategies and employed an agile approach to adapt quickly. We enhanced the employer value proposition to increase candidate interest and continuously assessed our performance through data analysis.
The value: A partnership based on communication & collaboration.
The virtual recruitment team with KellyOCG significantly improved hiring results. Candidate responses doubled, and the hiring process sped up by over two weeks. Better sourcing attracted higher-quality candidates, reducing dropouts. This successful partnership boosted Hiring Manager and Talent Acquisition satisfaction and trust.
